Digital workflow consists of adopting a set of digital technologies to improve and optimise clinical and laboratory processes in dentistry, such as intraoral scanners, digital X-rays, computer-aided design (CAD) software, and 3D milling or printing systems. All this is done to improve the accuracy, efficiency, and results of dental treatments.
The lack of a digital flow can result in very high costs for a dental practice, the quantification of which varies depending on the structure.
Here are some aspects to consider:
Time: Traditional processes take longer than digital processes. One example is taking impressions with traditional materials, which can take longer than intraoral digital scanning. Communication between the dentist and the laboratory may take longer and lead to errors in interpreting information. With the analogue system, if even a small portion of the impression is imperfect, the entire operation must be repeated (new impression), whereas with intraoral scanning, only the imperfect portion needs to be re-scanned, as the software will then reassemble the whole thing.
Diagnostic errors and inaccurate planning: The lack of high-resolution digital images, such as digital X-rays, can limit the accuracy of diagnosis and treatment planning. This can lead to inappropriate procedures or errors in the choice of dental restoration.
Operating costs: The adoption of digital technologies involves an initial investment for the purchase of equipment such as intraoral scanners, computer-aided design software, and 3D milling or printing machines. However, in the medium term, the use of these technologies will limit operating costs by drastically reducing working times (just think of the steps required for diagnosis, preparation, and manufacture of prosthetic devices).
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Fewer appointments: Without a digital flow, patients require more appointments because, for example, traditional impressions take time to be sent to the dental laboratory, made and returned. This can be inconvenient for patients and result in additional costs for travel and multiple appointments. The use of traditional impressions constantly requires dedicated consumables, with a constant impact on costs in the long term. In addition, manual processing of impressions requires more time and human resources than the digital flow.
Accuracy and repeatability: The digital flow allows for greater accuracy in impression recording and prosthesis design. This can result in more precise dental prostheses, better fit, and fewer modifications or corrections. Lack of accuracy can lead to the need to repeat work or make modifications that require additional time and resources.
Patient satisfaction: Adopting digital flow can help improve the overall patient experience. Digital impression taking is less invasive and more comfortable than traditional materials. In addition, the increased precision and fit of prostheses can lead to better aesthetic and functional results, increasing patient satisfaction.
Limited customisation and flexibility: Digital dental restorations offer the opportunity to ‘see first’ what the final result will be (think, for example, of orthodontic or cosmetic treatment) and to customise treatments according to the specific needs of each patient. The absence of a digital workflow can limit the ability to communicate effectively with the patient, leaving room for interpretations that can affect their expectations.
Competitiveness and reputation: The use of digital technologies can give a dental practice a huge competitive advantage. Patients are increasingly interested in innovative dental solutions. The lack of a digital flow could limit the treatment options offered and negatively affect the practice's image.