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Digital in dentistry
digital guided surgery blog bioservice

When we talk about digital in dentistry, in reality we are not dealing with a completely new issue. Indeed, already in the mid-eighties these technologies were introduced into the practice of dentistry, but in the last decade their use has increased exponentially.
The modern techniques have changed the flow and sequence of work for the development of dental performance by changing the division of tasks and consequently the productivity of the working group.
Time is money! In this case, we can really say that digital technology has changed the work cycle with great benefits in terms of timing and predictability.
Before the advent of technology in the dental field, the sequence of work was marked by essential steps dictated by traditional methods. For those who use them are still the order of the day: the choice of physical supports, materials for the impression, the sending to the laboratory, the physical realization, the waiting while the technicians materialize and send everything back to the doctor, the verification of the work in test and finished (In some cases are necessary to make changes and it is necessary to repeat the operation of the impression). All these steps entail times and costs ranging from travel, to multiple sessions for the patient, and still waits while the dental technician modifies or resumes the work from scratch.
How much is Well-being worth? And how is the operator’s work optimized? What are the advantages to be gained in one’s work?
The fingerprint revolutionizes roles, times and costs.
The transition from conventional techniques to intraoral scanning has changed the experience of traditional impressions. 8Intraoral scanning requires that the impression made is fully digital and that it is processed directly by a software that manages both the oral scanning part and the subsequent improvement phase. All this takes place together with the patient, who becomes aware of the state of his mouth and what he needs thanks to the screen that shows in real time what the dentist is doing. Great professionalism and technology on the part of the doctor, the ability to monitor on screen for the patient, a direct and understandable channel that needs no explanation. Once this phase is over, we proceed to 3D printing, with very limited margins of error compared to the traditional method.
The procedure becomes much more comfortable and streamlined: for the patient who no longer has to suffer the discomfort of the impression with various materials (between coned and, not infrequently, sense of suffocation), for the elimination of consumables such as plaster, alginates, silicones (zero impact also from the environmental point of view), for the absence of errors considered the possibility of managing the digital file, for the shortened times given the elimination of the intermediate procedures of manufacture of the plaster model (also the data acquired through the scanner can be used by the studio to design the prosthesis with CAD/CAM technology).
What is the value of the patient’s time?
The question is rhetorical. Of course, the timing helps to determine the satisfaction of the patient, who will be all the more satisfied the fewer sessions he will have to face. The loss of time is matched by a loss of time in economic terms: work permits, miles from the dental office (if not nearby), transportation, parking, the baby sitter for children at home alone, and all other daily activities that need to be postponed or anticipated to make room for the appointment at the dentist.
And the doctor?
As far as the doctor is concerned, the supply chain is shortened and times are drastically reduced.
The fee: the fee that before seemed to be motivated by the presence of a longer chain (more steps with the laboratory, more frequent sessions), today is justified by the performance itself that has provided upstream an investment “important” to ensure efficiency, comfort and reduced time and on the other hand the learning curve of the professional who needs to learn, improve and master the digital technique.
The change
In conclusion, the process of approaching this reality must not be sudden and forced, the professional must have a clear understanding of how the progress of their study, what are the most requested services and based on the needs of the patient can invest in equipment and software technology most congenial to their business. Amortisation will be all the faster as the service provided by the digital technology chosen will be offered to the patient in an exhaustive manner.
You can’t stop or ignore innovation or manage it or suffer it. This teaches us history. The patient also has the opportunity to verify the information that his doctor provides; it is essential that these are in accordance with the evolution of the state of the art and are not limited to the techniques used by the dentist himself. Today the patient is very well informed even if the amount of information can paradoxically generate the same effect as the lack of information. For this reason, too, the doctor, today more than ever, plays an essential role for the patient, provided that he supplies objective information and always supported by scientific evidence.
In this way, the patient will become the best sounding board to advertise the study, breaking down the hesitations linked to the “value of the performance”.

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“No! It is too expensive!”
fear estimate blog bioservice matrix

An uneasiness shared by both the patient and the dentist: the fear for the estimate.
We could say that in reality the fear of one is poured on the other. If a professional is literally afraid to submit his or her estimate to the patient (the most frequent hesitation is to present excessively expensive fees), he or she will certainly be wrong about the ways and forms because an honest and justified expense cannot be ignored if the patient’s needs have been endorsed upstream.
The patient presents himself to the study with certain expectations and objectives to be achieved. Anyone who sits in the dentist’s office chair already knows how they want to get out, and anyone who requests a service has a clear idea of what they want for themselves. The patient imagines the final outcome and on the basis of the variables of the case (such as time of execution and financial availability) decides on the proposal of the professional whether to carry out the therapy through a complete and definitive rehabilitation or proceed step by step. What he is not aware of are probably the technical aspects of the therapy, the possible physiological limits related to his clinical case.
The good dentist will be able to guarantee, through the person of his team delegated to the preparation of estimates, an estimate that reflects and embraces in full the real needs of the patient, whether they are related to the most obvious request that is the treatment of the disease, the aesthetic factor and function, up to the inevitable limits dictated by economic expenditure (absolutely binding for the purpose of accepting the estimate).
The figure who deals with interfacing with the patient to discuss together the amount of the final expenditure is not insignificant, it allows to separate the medical profession of the Doctor, compared to the purely economic / accounting context and has the opportunity in the preliminary meetings to intercept the needs of the patient integrating them to a rough analysis (but still well-founded) about the status of the person in front of him, a necessary moment in which we try to frame the individual so that we can take the most correct way to explain, motivate and propose the estimate.
Once the urgency, the necessity, the projection into the future of the patient and his “economic availability” have been understood, the suitable ways of treatment with the relative timing are submitted, always keeping in mind that the medical services provided are aimed at restoring the well-being of the entire organism and are not limited to the treatment of the teeth. The restoration of function and aesthetics are the final and most “visible” part of a much more complex and complex therapy, the result of careful and meticulous clinical investigations to assess every aspect of health as a whole. Only thanks to a careful and complete diagnosis by the dentist is it possible to carry out a personalized therapy because each person is unique and as such must be treated and satisfied.
If we want to talk about the modus operandi, the professional should prefer a modular approach (various stages) rather than an overall one (everything and immediately). In recent years the doctor-patient relationship has changed, once the word of the doctor was incontrovertible and the patient trusted, or had to rely blindly on the hands of their trusted dentist. In today’s scenario, where information and competition have altered the parameters of choice, the far-sighted dentist must find a way to explain, convince and operate in all honesty and transparency. Each patient is unique and as such needs to be treated, the doctor must reason in a targeted manner, motivate one line rather than another, ensure the result by embracing the needs of the patient and then make them coincide with the economic availability.

With regard to financial management, one is led to think that the first and only parameter taken into account by the patient is the amount of the fee. In reality, it is only partially correct. Of course, the advertising that stands out on the windows of low-cost chains that promise low-cost performance attracts, but at the same time how can you promise a therapy, and a performance, without a proper diagnosis? Without having seen what clinical condition the patient is in? Without knowing exactly what his expectations are? Without these essential elements it becomes almost impossible to propose targeted, effective solutions, able to fully meet the patient’s expectations.
The dentist must be aware of the fact that the difference is not the estimate but the listening of the patient that leads to intercept the best and most suitable “care” according to expectations and possibilities. It is not certain that a patient does not accept an “important” estimate, perhaps deferred over time, by virtue of the predictable final yield, rather than an estimate “below cost” which in fact does not allow the patient to be treated in the best possible way.

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Patient or Customer?
patient or customer blog bioservice Matrix

Patient or costumer? …simply two sides of the same coin!
Let’s analyse the two words that make up the dichotomy.
Patient means “person affected by a disease, and more generally, who is entrusted to the care of a doctor or a surgeon”, while customer in current use is “who usually uses the services of someone or buys what he needs from the same supplier” (Italian Dictionary).
In the light of the definitions it seems easy to assert that, since the dentist is a doctor, the people who turn to him are his patients as a result. But how much have the patient’s requests and the service provided by the dentist changed?
The dentist knows that the patient has much wider demands than “simple pain treatment” so it ranges from aesthetics to orthodontics. The practitioner decides to invest money and time with equipment and learning curve to satisfy the wishes of the patient who gradually becomes more and more “customer” given the varied demands that go beyond pathologies. It requires a service, weighs the costs and analyses them from an economic point of view. Certainly the best thing to do is not to catalogue or label, it will be the request itself that will make the individual a patient or a client. The patient has a painful problem that he wants to eradicate by relying on the wise hands of his doctor, the customer has intentions and evaluates the economic exchange to meet needs or desires.
It seems almost as if the two roles are intertwined: there are alternating phases in which the individual demonstrates to calculate, to choose in a very careful way, and this denotes typical traits from the client, then the phase in which the individual makes contact with the doctor and listens to him in the diagnosis and in the proposed line of care, and the figure of the patient is outlined, when it comes to estimates, it is natural to emerge again the trait of the purchaser. All in all, it is nothing more than a mix of both figures that alternate by weighing costs and benefits, quantity and quality.
From the ethical point of view of the medical profession, it is advisable to attribute the term “patient” to the individual because of the service provided by the doctor himself at the time of need. Having said this, the new frontiers (demands) in the dental field have shifted the horizon of the dental profession, widening the margins of work and profit for the dentist, who inevitably has to make use of prudent marketing strategies to propose his services while maintaining intact the ethical sense and a correct perception of the real state of health of the patient himself.
The person has multiple needs and the dentist can find a way to accommodate them: the patient requires care, attention, seriousness, professionalism, continuity; the client asks for prices (check the rates and compare them), convenience (the location of the office, if it is more or less easy to get there and park), timing (number of sessions, speed of execution), avant-garde (the latest techniques in use to be sure to get the best results), modernity (there is a need to develop the office and follow the trends of the moment regarding image and dental aesthetics).
The spectrum of relationships has expanded but the focus remains on the individual and his needs, whether as a patient or client.

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Ignore, suffer or manage? How to respond to the digital revolution
digital blog bioservice matrix

The insert “Health” of Corriere della Sera dedicates an entire page to digital oral surgery focusing on words such as speed, safety, predictability.
The speeches that appear in the Special Health dedicated to the dental are by illustrious dentists who explain the technologies applied to their profession and that of their employees and colleagues. Here are some of the strengths of the new dental frontier highlighted in the dedicated column:
– the number of appointments that gradually decreases with a relative increase in comfort for the patient (saving in terms of time and money)
– the possibility of speeding up operations that previously required more sessions; this is also a benefit for the dentist who, through the use of technologies, can plan, operate quickly, accurately, precisely and with reduced margins of risk of error
– Surgery and therapy in total safety with the help of personalized surgical templates, designed on the computer and printed in 3D
– reduction of discomfort for the patient
– the scientific evidence in digital, i.e. the proven validity by the International Scientific Society that allows the use of these devices (scanners, cone beam computed tomography, milling machines and 3D printers)
This insert gives an idea of how, for example, guided implant surgery is of great help in aligning the “Craft” to the generalized computerizing of almost all existing jobs with obvious benefits on several fronts.
Digitization: why not?
Digital technologies have changed and will increasingly change the clinical practice of dentistry both from the diagnostic point of view (instrumental investigations such as CT Cone Beam, nuclear magnetic resonance imaging, ultrasonography) and in the operational approach (CAD-CAM technologies, intraoral and laboratory scanners, 3D printers).
The digitization of the doctor’s office is an inevitable process, despite this growth does not seem to present relevant data to support the change (for example, the intraoral scanner to take impressions is present in less than 5% of dental practices).
As we mentioned some time ago, the problem of “dissemination” of this important and profitable innovation could be the initial investment and the chronic reluctance to change by the medical sector in question. It is clear that digital is present and applicable in every dental activity, particularly in radiological diagnostics, so much so that the digital design of prosthetic products has been the prerogative of dental technicians for years, and many of them are much more advanced than dentists in this field. Possession of these cutting-edge skills would bring undisputed advantages, especially to the new generations of Dentists and Dental Technicians who find it difficult to emerge in the sea of competition, but the resources seem to them insufficient in the face of the initial investment. But if you think that, in a single day of work, a trained professional can make interventions and products that previously required several sessions, it is obvious how to amortize an initial expense that seemed prohibitive. Reduction of time, costs, waste, but above all satisfied, paying, loyal patients who return, speak proudly of their dentist and expand the circle through word of mouth or sharing of various kinds (e.g.: social networks).
How does the social scenario change inside and outside the dental office? What do these “advanced practices” mean in terms of harmony within the dental practice team? And what benefits does the patient derive from outside?
The digital approach has significantly improved communication in the dental team between the various specialists and dental laboratories: the acquisition of multiple data (CBCT, intra- and extra-oral scans, virtual aesthetic and implant planning) has favoured the interpenetration of executions, integrating them in order to optimize the diagnostic process and monitor over time the changes in oral tissues and restorations.
The introduction of digital systems has also improved the relationship with patients who benefit from greater comfort considering the elimination of impression materials and the advantageous time management; it is possible to verify in real time the correctness of the impressions, to store the data no longer having the need to produce physical models and to carry out three-dimensional digital checks.
The possibility of commenting on the video on the virtual aesthetic planning of the “smile” together with the patients themselves, is certainly a motivational and communicative contribution not to be underestimated. Feeling so involved, patients willingly accept the treatments, limiting misunderstandings (concerning the therapeutic and economic treatment).
Are digital methods within everyone’s reach?
Do they require prolonged learning curves over time or are they easy to acquire?
Logically, it is right to report also some aspects that lead to mistrust in the approach to the “new”: in the common imagination, we speak of rather complex learning curves and significant investments with high costs. Although there is a fund of truth about the onerousness of training and instrumentation, virtual planning equipment (surgical and aesthetic) has very intuitive interfaces and methods of use. It is necessary, as for all things, to practice to optimize their use, progressively reduce time and enhance their performance. They are within everyone’s reach but require a learning curve that varies according to the operator’s experience and the number of cases treated. The Digital Dentistry is a new figure of professional who has specific skills in the field, a qualification that requires continuous training. Digital will be the usual way of working because the dental supply chain goes in this direction.
Those who do not want to face change have as their only choice to close themselves to the future and unfortunately see the decline of their employment. For those who still have a few years of activity ahead of them, refractoriness (both in terms of learning curve and costs) can be understood and shared, but for those who have an entire career ahead of them it is a deliberate damage to their future (already extremely uncertain) to cling to the old analogue methodology.
BioService and Matrix have long been supporting and encouraging change by embracing the demands of dentists with the latest news in the industry offering advice and components for digital dentistry.

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Patient’s expectations
patient expectations blog bioservice matrix

Let’s go in the patient’s shoes… do they go wide or narrow?
Each company is committed to managing its work by focusing on the needs of its customers, in the same way the dentist must have at heart the expectations and needs of its patients.
We want to find answers to these seemingly trivial questions:
What do patients expect? Why should a patient choose a professional over another? What are the variables that determine preference?
We asked a sample of people with different ages, interests, needs, habits, jobs and lives directly to answer these simple questions regarding the choice of the dental office. The choices come from well-defined parameters. It will be interesting to compare the patient’s expectations with those of the Doctor by comparing them with the results of the survey. Specifically, the survey was conducted on a sample of 150 individuals (Italy, September 2018, sample varied in terms of age, average user from the economic point of view) involving all age groups: children under 12, children under 20, people under 45, over 45 and middle-aged over 65. The questions, being open-ended, required interpretation in order to manage the final data in calculable percentages.
In general, this type of trend and preference emerged:
Care for the environment and hospitality
With a percentage of 90%, respondents expressed this basic need. The children have underlined the need to enter dental surgeries as little as possible aseptic, with dedicated areas and smiling staff. In order to avoid the white hospital gown, colours would be fundamental in order to brighten up the context, making it “less medical and more playful”. On the other hand, the rest of the interviewees, also raising the age range, show the same need that is to be welcomed in an environment that is able to infuse as much as possible serenity, familiarity and positivity through colours, furnishings, cleanliness and corners recreation / recreation.
360° information
With a percentage of 85%, the request for information is overwhelming. The remaining percentage includes almost exclusively the “under 12” bracket, which is directed by close relatives for the choice of the attending physician and which trusts the information in the possession of their relatives. From the adolescent age group, gradually growing with the age of the interviewed, the desire is to have useful information about the study, treatment, types of interventions; first of all, patients admit to check the presence in the waiting room of the information material (transfer of valuable content) and then ask the team itself the ability to communicate and give explanations and comprehensive guidance. Information on site and online through an updated and functional website where you can find most of the information. The demand for modernity and avant-garde involves all age groups.
Clarity on estimates and costs
Most of the respondents (65%) are convinced that the cost is a relative problem for the pockets, also considers fundamental the explanation of the various items that make up the estimate explained from the point of view of the treatment even before the price. The widespread need is to find the right professionals who know how to recommend the best intervention, in the time and number of essential sessions (widespread fear is that of optional treatments that only inflate the fee). Patients also need to be able to defer payment, so as to embrace full treatments divided into several steps with payment in instalments.
Comfort
Excluding the children who have strictly highlighted the playful part of the pre-visit, the rest of the respondents (70%) said that the choice of dentist also depends and above all on this type of factor that embraces both the willingness to fix the visits, check-ups, interventions in days near the call or in accordance with the needs of the patient and the convenience of the location of the office; the proximity to free parking, to service centres, to quiet areas that are easy to reach and leave without further costs in economic terms and in terms of time in the event of reaching areas with limited or congested traffic.
What others think
Almost all the interviewees showed that the choice of the dentist is determined by the word-of-mouth factor (90%), coming from the opinions of friends and acquaintances (judgement taken into consideration) as well as from the web in which they pull up the reviews left by patients (monitoring especially by young people under 45). It would be appropriate for the dentist to have a clear idea about the widespread idea of his practice, especially the online reputation that spreads in a viral way. Thanks to the virtual presence (social, website, familiarity with various platforms) the doctor will be able to monitor and act on his image to improve and propagate it (by advertising). And this is how the patient himself requires the presence of the dentist on the web to be able to quickly compare his profile with that of other colleagues and draw his own (partial) conclusions.
The statistics have shown that those interested want to be informed and comfortable.

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Dental technician: a dying job?
dental technician blog bioservice matrix

Technology allows jobs to be carried out that are close to perfection and the workforce is disappearing. Automation is expected to be so high in the near future that a large proportion of many professions will change substantially. The introduction of digital technologies has been the main driver of the current revolution.
The latest report by the McKinsey Global Institute “A Future That Works: Automation, Employment, and Productivity”, confirms this trend: almost half (49%) of the work done today in the world by natural persons can be automated. Even in Italy, where the replacement rate would be between 49% and 51%. This means that more than half of Italian workers, about 11 million people, could be replaced by a machine. The World Economic Forum speaks of a loss of 7.1 million jobs by 2020, offset by a gain of two million jobs. Therefore, the negative balance is five million fewer jobs in the world within the next three years.
Crafts will be the most involved and affected by this orientation, followed by work at the counter as the cashier bank (eclipsed by home and mobile banking) or the insurer (overshadowed by online insurance), but also jobs in the operating room and in public services. The cash machine replaces the cashier, the ATM the bank at the counter, Amazon and Ali Baba (just to name the biggest giants) eclipse salespeople and sales agents, Booking the employees of hotels and travel agencies, email the postman, robots the workers, apps and websites the call centre phone operators, in fast food you order and pay via a touch screen, to buy a dress just click the virtual window on the computer screen and wait at home for delivery. There are many other examples of how computer science and its applications have changed the habits of life and disparate professional environments.
But we are here to talk about another profession that is inevitably seeing its stability falter: the dental technician. The profession of dental technician has always been of fundamental importance within the “dental chain”, so much so that it can be defined as irreplaceable and necessary, a central figure of prosthetic dentistry. To think that this profession and the related manufacture of prostheses are not part of this pressing trend towards the complete automation of production processes is by no means realistic. On the other hand, it is right to remember that all the knowledge, materials and techniques currently in the possession and use of dental laboratories have in turn been conceived and experimented with a view to evolution, as it is logical that they will be replaced and archived to leave room for novelty, in an inexorable life cycle that travels along the line of time and requires willingness to change and learning.
Is there a risk that the dental technician will no longer be the central figure in prosthetic fabrication? Who has been saved from the relentless advance of new technologies that replace the human hand with the “robotic arm” or high-performance machines?
The final question is how ready the dental technician is to take this epochal change, how open he is to new markets. The category was divided in half between those who invested and wanted to experience the future through 3D and those who, frightened by costs, learning curve and scepticism about the evolutionary path of the trade, remained faithful to the traditional technologies always had in their possession (delegating the delegable). Surely those who have managed to get on the “technology cart”, have invested in the future, created collaborations with colleagues and business networks to work in synergy, chosen evolutionary paths for their laboratory in a forward-looking and futuristic business perspective, are now floating and emerging.
First of all, you should be able to get the advance of knowledge and have mastered these new basic skills (the laboratory evolves and with it the figure of the professional), know how to take advantage of the time to make choices and investments, communication and sales strategies, propose and adapt to the changing needs of the market with processes with “high added value”. For example, there are those who have focused on medical devices tailored to the prevention of trauma (e.g. professional mouth guards for athletes, footballers, water polo players), there are those who have ridden the market of aesthetic dentistry or orthodontics. Increasing turnover without being stifled again by what is still called a crisis but which in reality could resemble more to a reticence to the “new landscape” and the “new” demands.
Putting aside what concerns learning and the propensity to change, it is right to point out that the 800 million euros of revenue that moves the Italian market of the dental sector (divided between studios and laboratories) have made the eye fall on the considerable presence of companies and centres that deal with 3D printing and CAD/CAM technologies. A market that no longer sees itself with the dental technician’s laboratory alone, but with the dominant presence of milling and laser melting centres.
As stated by the National Union of Italian Dental Industries, in collaboration with Key-Stone statistics, which commissioned the survey, the data show that 24% of dental laboratories rely on CAD/CAM production centres, preferring this working method to the traditional ones of the dental technician. The number of laboratories that decide to rely on these “digital centres” for the entire production process is increasing: from the design to the production of the works themselves.
It is right that the figure of the dental technician integrates in his professional routine techniques and CAD/CAM technologies, able to facilitate the work and the quality of the executions considering that the dental market is physiologically converting all the techniques and technologies, up to being almost completely digital. But are the historical figures of the supply chain (industries and suppliers, dental practices and dental laboratories) developing combined strategic-entrepreneurial actions? The answer is: not yet enough. It is necessary to ennoble the figure of the dental technician and to privilege the collaboration with the dental practices able to appreciate the quality of the Italian laboratories. At the level of business management, the aggregation of companies can be of great support, both to contain costs and to optimize resources and dominate a complex market.
The new technologies will require the inclusion of more technical and qualified professionals to manage the new systems. The training of professionals will be of fundamental and indispensable importance.

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Dental technician is a doctor or a seller of teeth?
dental technician seller teeth blog bioservice matrix

How has the context in which the dentist works changed? Is the dentist a doctor or a seller of teeth? What is the benefit for the patient?
These questions open Pandora’s box in the field of Dental, a huge amount of reflections placed in the context in which our Professional operates.
The panorama has completely changed, the dentist finds himself living the so-called “empty drawer syndrome” and suffers the presence and the pressing spread of the “low cost” chains. It seems that the last solution to adopt, considering the “crisis” that has emptied the agenda, is that of the sale of sales in the dental field! As if the value of the service were eclipsed in the face of the advantageous price.
The so-called chains operate on economies of scale and on marketing communication (with a focus on the most expensive therapies such as orthodontics and prosthetics, especially on implants), all this has favoured demand but first of all has created new models of reference on the market. The communication used by the chains, and the huge budgets allocated to this dissemination of information, have had a significant impact on the market, because on the one hand they have made implantology better known and on the other they have destabilized the pricing policies of the traditional dental system. Given the low prices, the collective “value” of therapies has been lost.
In fact, the tendency on the part of the average Italian patient is not to abandon the traditional study but to rely more and more on the chain for expensive interventions (prosthetics and orthodontics). From statistics – data other consumption 2016- the average cost of a patient with a traditional dentist is about 370€ while it is about 900€ when he decides to turn to a chain.
But you should not be suspicious in the face of the word marketing, it means nothing more than “create and give value to the service“, marketing is not purely sales. People don’t buy products but solutions to their problems and that’s why ethical marketing uses communication to express values, spread the culture of health and raise awareness of the need for care by stimulating the economy of the dental office. Therefore, the dental office must have a healthy communication and a good dialogue with the patient, that is, transparency; the patient appreciates who follows him/her in the course of treatment, who motivates the provision of the service by illustrating the quality of the service itself. The service given by the doctor to the patient is not only based on the “tooth product” but above all on the ability to make a diagnosis. One cannot be undervalued and talk about the price of the product (tooth) when the doctor’s fee is based first of all and above all on the provision of the service.
Ultimately, people do not buy what you do but why you do it. Giving a predefined price to a diagnosis, a treatment, or a rehabilitation plan is absolutely incompatible with the service itself. There are certainly fixed costs such as material, production, transfers and deliveries, physical developments, equipment, but the cost of a service is not bound and justified only by these amounts but the intrinsic value of the service provided by the doctor. The doctor advises, clarifies, includes and follows the patient before, during and after. The doctor enables the patient to benefit from the best possible service, made up of competence and mastery of knowledge and tools. This makes the difference, creates value and must be disseminated through targeted information.

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Dental trauma from sports stress
dental trauma faucci education bioservice matrix

Dental trauma from sports stress
Problem, Cause and Solution

The sports disciplines will be framed, bringing out the problems of the high-level athlete.
Through clinical cases we will study the application of these concepts to the patient every day (orthodontic, implantoprosthetic, dysfunctional).
In particular, the following topics will be addressed:
Concepts and definition of dental wear and traumatology
Personal protective equipment (I.P.D.)
Recording of the occlusal relationship according to the ATM
Concepts of anatomy, posturology and syncromiography
Speaker:
– Dr. Alberto Faucci – freelancer and owner of the DENTAL TRAUMA CENTER of Savona
The course will be held in Genoa on 30 May 2018 at the Palazzo Ducale (Le cisterne del Ducale).

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From diagnosis to treatment of oral cavity lesions in dental practice
education therapies lesions oral cavity clinical bioservice matrix

From diagnosis to treatment of oral cavity lesions in dental practice

In daily practice, dentistry increasingly finds itself having to deal with clinical situations that require specific knowledge to enable targeted, rapid and effective diagnosis and treatment in order to achieve predictable results.10
The Complex Operative Unit of Dental Surgery of the Umberto I George Eastman Polyclinic, directed by Dr. Francesco Riva, assisted by his collaborators Dr. Domenico Gaglioti and Dr. Riccardo Bosco, is certainly a point of reference, not only for Lazio, in the diagnosis and treatment of particularly complex diseases.
The aim of the course is to provide participants with a clear and exhaustive picture, through the presentation of the clinical cases treated, which allows a rapid and precise diagnosis, positively finalizing the therapies through clear and coded operational protocols.
Speakers:
– Dr. Francesco Riva – Director Un. Op. Compl. Surgery Dentistry Policlinico Umberto I
“Diagnosis and therapy of mucous and bony lesions of the oral cavity”
– Dr. Domenico Gaglioti – resp. Un. Op. Semplice di Chirurgia delle lesioni del cavo orale – Policl. Umberto I
“Maxillary osteonecrosis: the role of bisphosphonates and new drugs. Pharmacological and surgical protocols in the patient undergoing treatment and with osteonecrosis”.
– Dr. Riccardo Bosco – freelancer – Biomatch-Oral Scientific Manager
“Surgical protocols in patients with congenital and acquired coagulopathies.”
– Dr.ssa Valeria De Padua – freelance
“The hemophiliac patient in dental practice”
The course will be held in Formello – Rome on 28 January 2017 at Studio Bosco (Formello – Rome).

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